Privacy Policy

Elysian St. Lucia (“we,” “our,” “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect the information you provide to us. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information to provide and improve our services. The types of information we may collect include:

  • Personal Details: Name, email address, phone number, date of birth, and mailing address.

  • Travel Preferences: Details about your travel plans, preferences, and special requests.

  • Payment Information: Credit card details or other payment methods (collected via secure, encrypted channels).

  • Technical Data: IP addresses, browser type, and device information to enhance your website experience.

2. How We Use Your Information

We use the information we collect to:

  • Provide personalized travel planning and concierge services.

  • Process bookings, payments, and confirmations.

  • Communicate updates, offers, and customer support.

  • Comply with legal and regulatory requirements.

  • Enhance and improve our website and services through analytics.

3. Sharing Your Information

We respect your privacy and only share your information in limited circumstances:

  • Third-Party Vendors: We may share information with trusted suppliers (e.g., hotels, airlines, tour operators) to fulfill your bookings and services.

  • Legal Compliance: We may disclose information if required by law or to protect our rights and interests.

  • Business Operations: We may share anonymized data with service providers for analytics and marketing purposes.

4. Security Measures

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure.

  • All sensitive data, including payment information, is transmitted via secure, encrypted channels (e.g., SSL).

  • We regularly review our security practices to maintain the integrity of your information.

5. Your Privacy Choices

You have the right to:

  • Access Your Information: Request a copy of the personal data we hold about you.

  • Update Your Information: Correct or update your details if they are inaccurate.

  • Opt-Out: Unsubscribe from marketing communications at any time.

  • Data Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.

To exercise these rights, please contact us at: [Insert Contact Email]

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These may include:

  • Essential Cookies: Necessary for website functionality.

  • Analytics Cookies: To collect information on site usage and improve performance.

  • Marketing Cookies: To deliver tailored advertisements based on your preferences.

You can manage your cookie preferences through your browser settings.

7. International Data Transfers

As a global service provider, we may transfer your information to trusted partners outside your country of residence. We ensure that any such transfers comply with applicable data protection laws.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us: Email: contact@elysianstlucia.com